Connect HubSpot to Gmail in 8 Easy Steps

LAST UPDATED
September 4, 2024
Jason Gong
TL;DR

Log in, go to settings, and connect your Gmail in HubSpot.

By the way, we're Bardeen, we build a free AI Agent for doing repetitive tasks.

Since you're setting up integrations, you might love Bardeen's AI for sales. It automates prospecting, lead generation, and email outreach, saving you time and effort.

Connecting HubSpot with Gmail is a powerful way to streamline your email marketing and sales efforts. In this step-by-step guide, we'll walk you through the process of integrating your Gmail account with HubSpot, from preparing your email account to setting up automation features. By the end of this guide, you'll have a seamless connection between Gmail and HubSpot, allowing you to leverage the full potential of both platforms.

Preparing for HubSpot-Gmail Integration

Before connecting HubSpot with Gmail, it's crucial to understand the prerequisites and ensure your email account meets HubSpot's requirements. To integrate Gmail with HubSpot, you'll need:

  • A Google Workspace (formerly G Suite) or Gmail account
  • Admin access to your Google account
  • A HubSpot Marketing Hub Starter, Professional, or Enterprise account

When setting up the integration, it's important to use a unique professional email address rather than a shared or personal email. This ensures that the data synced between Gmail and HubSpot is relevant to your business and keeps your personal emails separate. Using a dedicated email account also makes it easier to manage permissions and access levels for your team members. For more information on how to integrate Google Docs and streamline your workflow, check out our resources.

Setting Up Your HubSpot Account for Gmail Connection

To set up your HubSpot account for Gmail integration, follow these steps:

  1. Log in to your HubSpot account and navigate to the Settings icon in the main navigation bar.
  2. In the left sidebar menu, click on "Integrations."
  3. Search for "Gmail" in the search bar or browse through the available integrations to find the Gmail integration option.
  4. Click on the Gmail integration to access its settings page.

Before connecting your Gmail account, you'll need to configure some initial settings in HubSpot, including:

  • Selecting the HubSpot users who will have access to the Gmail integration features.
  • Choosing which email messages should be synced between Gmail and HubSpot (e.g., all emails or only emails from specific domains).
  • Deciding whether to enable two-way sync, which allows you to send emails from HubSpot and have them appear in your Gmail sent folder.

Make sure to review and adjust these settings according to your team's needs and preferences before proceeding with the Gmail connection. For more advanced features, consider how you might integrate Google Sheets to streamline your workflows even further.

Use Bardeen to connect Google Sheets and automate your data tasks quickly. This integration will save you time and let you focus on important work.

Connecting Gmail to HubSpot

To connect your Gmail account to HubSpot, follow these steps:

  1. In your HubSpot account, navigate to the Email tab in your settings.
  2. Click on the "Connect personal email" button.
  3. Enter your Gmail email address in the text field and click "Connect to Gmail."
  4. You will be redirected to a Google login page. Sign in to your Gmail account and grant HubSpot the necessary permissions to access your email data.
  5. After successfully logging in and granting permissions, you will be redirected back to your HubSpot settings, and a dialog box will confirm that your Gmail inbox is now connected.

During the authentication process, you will need to allow HubSpot to access certain information associated with your Gmail account, such as contacts, emails, and calendar data. This is necessary for HubSpot to sync your email communication and enable features like email tracking and automating outreach from the CRM.

It's important to note that by connecting your Gmail account, HubSpot will be able to read, modify, create, and send emails on your behalf. However, rest assured that HubSpot takes data privacy and security seriously and will only use this access to provide you with the requested features and functionality.

Automation and Features Post-Integration

After connecting your Gmail account to HubSpot, a range of powerful automation features becomes available to streamline your communication and improve efficiency in your marketing and sales efforts. Some of the key features include:

  • Email tracking: Monitor when recipients open your emails, click on links, or view attachments, providing valuable insights into engagement levels.
  • Sending sequences from CRM: Create personalized email sequences directly from your HubSpot CRM, enabling you to nurture leads and maintain consistent communication with prospects and customers.
  • Automatic contact creation: HubSpot can automatically create new contacts in your CRM based on incoming emails, saving you time and ensuring your database stays up-to-date.
  • Email templates: Access a library of pre-designed email templates or create your own, allowing you to quickly compose professional-looking emails that align with your brand.
  • Meeting scheduling: Integrate your calendar with HubSpot to enable easy meeting scheduling directly from your emails, reducing back-and-forth communication and streamlining the booking process.

By leveraging these automation features, you can save time on repetitive tasks, personalize your outreach at scale, and gain valuable insights into your email performance. This ultimately leads to more efficient communication, improved customer relationships, and increased productivity for your marketing and sales teams. For more tools that can help, explore our sales prospecting tools.

Bardeen can automate sales prospecting by integrating with tools you already use. Save time and keep focus on high-priority tasks.

Troubleshooting Common Issues and Support

While connecting Gmail to HubSpot is generally a straightforward process, users may occasionally encounter issues. Some common problems include:

  • HubSpot button in Gmail showing "There are no HubSpot accounts for [email address]" despite having signed up with the correct email.
  • Gmail integration appearing inactive or not working after the initial setup.
  • Difficulty locating the email integration settings within HubSpot.

If you experience any of these issues, try the following troubleshooting steps:

  1. Ensure you are logged into the correct HubSpot account and Google Chrome profile associated with the email address used for integration.
  2. Check your Google account security settings and remove HubSpot from the list of third-party apps with access, then reconnect the HubSpot Chrome extension.
  3. Disable and re-enable the HubSpot Chrome extension, or try switching to a different Chrome profile.
  4. Confirm that you have the necessary permissions and access levels within your HubSpot account to set up the Gmail integration.

If these steps do not resolve the issue, visit the HubSpot Community forums to search for similar problems and solutions or post a new question for assistance from the community. Additionally, you can reach out to HubSpot's customer support team for further guidance and troubleshooting by submitting a ticket or using the chat support feature within your HubSpot account.

Automate HubSpot Workflows with Bardeen

While connecting HubSpot to Gmail manually is effective, automating this process can significantly enhance efficiency and data accuracy. By leveraging Bardeen's automation capabilities, you can streamline the flow of data between your email and CRM, ensuring that all interactions are captured without manual intervention.

Here are some examples of how Bardeen can automate your HubSpot workflows:

  1. Sync contact data in Google Sheets to HubSpot: This playbook automates the synchronization of contact details between Google Sheets and HubSpot, ensuring your CRM always has the most up-to-date information.
  2. Create a HubSpot contact from an email: Automatically create a new contact in HubSpot using information extracted from an email, streamlining lead capture and follow-up.
  3. Copy all HubSpot products to Google Sheets: Seamlessly transfer product data from HubSpot to Google Sheets, enabling easier analysis and sharing of product information.

By automating these tasks, you can focus more on strategic activities rather than manual data entry, leading to more efficient operations and better customer relationships. Start automating by downloading the Bardeen app at Bardeen.ai/download.

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