Security and Privacy

We pledge to keep your data secure, follow security best practices by being audited yearly by an independent third-party security firm, and to not sell or share your data with any third party.

We can tell you that “data security is really important to us” just like every other company does. But we’d rather show you what we do to ensure the security and privacy of your data.

We don’t have access to your data

Your data is persisted in your browser’s storage and cache layers, not on our servers. 
No third-party extension or website can access information stored there unless someone gets physical access to your computer. 
To sync your automations and account preferences when you log in from different browsers, we store the following information on our servers:

• Your connected apps & their configurations
• Your Playbooks
• Your WHEN triggers
This information is securely exchanged between your client and our servers using industry-standard technologies and protocols.

No Trackers or Ads

We hate that companies sell their users’ data for financial gain and, sometimes, without disclosure.
We do not use any ad trackers.

What information do we collect?

To build a product that people love, we need to understand how our users use it.

We collect basic information such as how many active users we have, playbooks people use, and the errors that happen to fix them. No personal or sensitive information from such events is shared with us to ensure your data never leaves your browser. We use Pendo to collect that information, however, the information we collect is anonymized, we strip out any data the user enters (such as command or playbook parameters) and only store the command that was executed along with the corresponding timestamp. 

On our website, we use analytics to make our product more useful and easier to understand.

We do NOT collect any personally identifiable information (PII).

For more detailed information, please visit our Privacy Policy page or contact us.

Deleting account and removing all data

We hate to see our users go, but we make it frictionless for them do so if they so decide. To remove all your data from our systems please click on the `Delete account’ link under the Settings tab of Bardeen extension Settings page and remove the extension from your browser.

Security contact

Please send any security related information or inquiries (including vulnerability disclosures) to security@bardeen.ai