Create a HubSpot ticket, when an email is forwarded

This automation will create a HubSpot ticket with an email's contents when an it is forwarded to a trigger address.
Bardeen no longer supports Autobooks & Playbooks. Learn more about the new Bardeen.
When email received
Trigger
Get summary of a text by OpenAI
Action
Create HubSpot Ticket
Action
Steps:

Bardeen's automation playbook seamlessly integrates your email with HubSpot to create support tickets. Whenever an email is forwarded to a specific trigger address, the contents are transformed into a HubSpot ticket. This workflow is invaluable for support teams looking to expedite ticket creation and improve response times, enabling them to focus on providing quality customer service instead of manual data entry.

Here's how this workflow creates a HubSpot ticket from a forwarded email:

  • Step 1: Email trigger - Bardeen monitors your trigger email address. When a new email is forwarded to this address, it captures the email's body for processing.
  • Step 2: Summarize email content - Using OpenAI, Bardeen generates a concise summary of the email content. This summary will serve as the basis for the ticket's subject or description in HubSpot.
  • Step 3: Create HubSpot ticket - A new ticket is created in HubSpot with the summarized content from the email. The ticket is added to the specified pipeline and stage within HubSpot, ensuring it's queued for prompt attention.

The new Bardeen – Find leads no one else does:

With our new Bardeen version, you can easily extract data from any website and discover new leads across the web. After extracting data from a website, use Bardeen’s powerful automation tools to validate and enrich your data, run additional scrapers on linked pages, or leverage AI to qualify leads and generate content automatically. Once your data is ready, you can easily export it to CSV, Google Sheets, Airtable, or Notion for further analysis and reporting.

How Bardeen integrates with your existing system:
With Bardeen, you can easily import and export data to spreadsheets or CSV files, then push it to your favorite CRM or outreach tool — like Salesforce, HubSpot, Pipedrive, Apollo.io, or any platform that supports CSV. Most tools offer built-in import options or third-party solutions, making integration seamless and keeping your workflow uninterrupted.
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