HubSpot
OpenAI
Workflow Template

Generate a response to a HubSpot ticket using OpenAI.

This automation will get information from a HubSpot ticket and generate a response using OpenAI.
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Get HubSpot Ticket
Action
Merge text
Action
Generate text from model
Action

How does this automation work?

Bardeen introduces a seamless integration of HubSpot ticketing with OpenAI's advanced text generation, enabling instant, intelligent responses to customer queries. This automation bridges the gap between customer service and AI, empowering teams to provide quick, context-aware support. Enhance your customer service experience by leveraging AI to draft responses, allowing your team to focus on personalized interactions and complex problem-solving.

Here's how this workflow generates a response to a HubSpot ticket using OpenAI:

  • Step 1: Get HubSpot Ticket - This step retrieves the detailed information from a specified HubSpot ticket. HubSpot is known for its CRM capabilities in managing customer relations and support tickets.
  • Step 2: Prepare the text - Bardeen then merges the ticket title and a predefined text to create a coherent prompt for OpenAI.
  • Step 3: Generate AI Response - Using the prepared text, OpenAI generates a draft response at a controlled creativity level. This ensures the response is relevant and to the point, providing a solid starting point for customer support follow-up.
Run this HubSpot automation with Bardeen in minutes.

How to run the workflow

As a customer support representative, you are likely all too familiar with the time-consuming process of responding to tickets. It often involves reading through a ticket, deciphering the customer's problem, and carefully crafting a response.

And this automation will be your secret weapon! It will extract the list of products from an Amazon best sellers page with information like price, link to the product, and product name.

This is where this automation comes in to make your job a little easier. This automation uses OpenAI to generate a response to a HubSpot ticket. Simply provide a prompt, and the program will do the rest. By automating some of the ticket response process, you can save time and provide faster, more efficient service to your customers.

It's time to set everything up!

Step 1: Pin the playbook and integrate HubSpot

First, click the “Pin it” button at the top of this page to save this automation. You will be redirected to install the browser extension when you run it for the first time. Bardeen will also prompt you to integrate HubSpot.

Click on the playbook card, and the setup flow will start. 

Step 2: Run the playbook

Press Option + B on your keyboard to launch Bardeen. Click on the playbook card and choose a HubSpot ticket that you would like to respond to.

Bardeen will also ask for a prompt on how you would like to answer the ticket.

It will then analyze the ticket and generate a response using OpenAI, saving you tons of time.

This automation is fantastic if you are a customer support representative who receives numerous tickets each day. By using OpenAI to generate a response to a HubSpot ticket, you can quickly provide accurate and helpful information to the customer. This can help ensure that the customer is satisfied with the service they receive and can help reduce response times.

If you are a sales representative, this automation can be particularly helpful for responding to common customer inquiries. By generating a response to a HubSpot ticket using OpenAI, you can quickly provide answers to frequently asked questions, such as pricing information or product specifications. This can help improve your productivity and reduce the amount of time you spend answering emails.

This automation can also be useful for marketing teams that receive inquiries from potential customers. By generating a response to a HubSpot ticket using OpenAI, you can quickly provide information on your products or services, as well as any promotional offers or discounts that may be available. This can help improve customer engagement and ultimately lead to more sales.

Find more HubSpot integrations, OpenAI integrations, OpenAI and HubSpot workflow or edit the playbook to suit your own workflow.

You can also find more about how to automate the lead management process and automate your sales prospecting process.

Run this HubSpot automation with Bardeen in minutes.

Available actions & triggers

Apps:
Generate a response to a HubSpot ticket using OpenAI.
Generate a response to a HubSpot ticket using OpenAI.
Generate a response to a HubSpot ticket using OpenAI.
Types:
Both
Actions
Triggers
Get text corrected by OpenAI (English)
Get text corrected by OpenAI (English)
Action
Get HubSpot Deal
Get HubSpot Deal
Action
Create HubSpot Ticket
Create HubSpot Ticket
Action
Create HubSpot Company
Create HubSpot Company
Action
Get text corrected by OpenAI (German)
Get text corrected by OpenAI (German)
Action
When a new Deal is created
When a new Deal is created
Trigger
Get HubSpot Company
Get HubSpot Company
Action
Get HubSpot Contact
Get HubSpot Contact
Action
When HubSpot Contact is created
When HubSpot Contact is created
Trigger
Delete HubSpot Company
Delete HubSpot Company
Action
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