Discover the best Drift alternatives for your sales and marketing.
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Are you looking for the best Drift alternatives to power up your sales and marketing efforts? Look no further! We've curated a comprehensive list of the top 10 tools that can take your business to new heights.
In this article, you'll find each alternative sorted by key features, pros, cons, and genuine customer reviews from popular platforms like G2, Capterra, and Reddit. Whether you're seeking advanced automation, AI-driven insights, or affordable pricing, we've got you covered.
From Bardeen's powerful browser automation to Intercom's AI-powered customer support, Zendesk's omnichannel capabilities to HubSpot's inbound marketing suite, you'll discover a wealth of options to fit your unique needs. We've also included in-depth looks at Salesforce, ZoomInfo, Zoho, Conversica, and Freshworks.
Consider this your ultimate resource for finding the perfect Drift alternative. Let's dive in and explore these game-changing tools!
Bardeen is a standout alternative to Drift, offering a comprehensive browser extension that automates repetitive tasks and integrates with a wide range of apps. By installing Bardeen's Chrome extension for free, you can take control of your workflows and save valuable time on otherwise time-consuming activities.
Bardeen's key features make it a compelling Drift alternative:
On G2, Bardeen boasts an impressive 4.9 out of 5 stars, with users praising its time-saving benefits and powerful automation features. One reviewer raved, "Bardeen solves the problem of manually doing repetitive tasks, which saves me a lot of time. Prices are also affordable."
Capterra users give Bardeen an overall rating of 4.5 out of 5, highlighting its ease of use and customer service. A satisfied customer noted, "Bardeen is one of the best no-code automation platforms and won the runner-up award from Product Hunt in the SaaS category."
While not as widely discussed on Reddit as Drift, Bardeen has garnered positive sentiment among users who have tried it for automation and web scraping. They appreciate its user-friendliness and extensive integration options.
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Intercom is a top choice for companies looking for an AI-powered customer service platform to provide excellent support experiences. With features like an AI chatbot, omnichannel messaging, and a centralized help center, Intercom enables businesses to efficiently engage with customers and resolve issues.
On G2, Intercom has an average rating of 4.5 out of 5 stars based on over 3,000 reviews. Users praise its comprehensive feature set, HIPAA compliance, and helpful AI capabilities.
Capterra reviewers give Intercom an overall score of 4.6 out of 5, highlighting its effectiveness for SaaS and e-commerce businesses. Some noted minor UX issues and a desire for certain features on lower-tier plans.
On Reddit, users find Intercom to be a solid customer service tool, especially for those switching from higher-priced alternatives like Zendesk. The AI chatbot and reporting capabilities are frequently mentioned as standout features.
Zendesk is a complete customer service solution that provides sales teams with the tools they need to close more deals. It offers a range of features including ticketing, messaging, voice, and analytics to help teams manage customer interactions and improve the overall customer experience.
Zendesk's key features make it a strong Drift alternative:
On G2, Zendesk has an average rating of 4.2 out of 5 stars from 485 reviews. Many users praise its automation capabilities and comprehensive feature set.
Capterra reviewers give Zendesk an overall rating of 4.2, noting its ability to streamline customer interactions. Some mention the learning curve and pricing as potential drawbacks.
Feedback on Reddit suggests Zendesk works well for IT support and customer service teams, but may be less suited for complex sales processes compared to a dedicated CRM. Users appreciate the customization options but note it can take time to set up.
HubSpot Marketing Hub is an all-in-one inbound marketing software that helps businesses attract, engage, and delight customers. As a comprehensive marketing automation platform, it provides a wide range of tools for lead generation, email marketing, analytics, and more. HubSpot's user-friendly interface and seamless integration with its CRM make it a top alternative to Drift for businesses looking to streamline their marketing efforts.
HubSpot Marketing Hub offers a suite of features designed to help businesses grow:
On G2, HubSpot Marketing Hub has an average rating of 4.4 out of 5 stars from over 11,000 reviews. Users praise its comprehensive feature set, ease of use, and excellent customer support.
Capterra reviewers give HubSpot Marketing Hub an overall rating of 4.5 out of 5, highlighting its powerful automation capabilities and seamless integration with the CRM. Some users note a learning curve and higher pricing as potential drawbacks.
Reddit discussions about HubSpot Marketing Hub generally praise its all-in-one functionality and user-friendly interface. However, some users caution that the platform can become expensive as contact lists grow and when adding multiple modules.
Salesforce is a popular AI sales tool that helps businesses manage customer relationships, track sales activities, and automate tasks. It offers a comprehensive suite of features, including lead and opportunity management, sales forecasting, and data analytics, making it well-suited for businesses looking to streamline their sales processes and drive growth.
Salesforce's AI-powered features help sales teams work more efficiently and close more deals:
On G2, Salesforce has an average rating of 4.5 out of 5 stars from nearly 2,000 reviews. Users praise its comprehensive features and customization options, while noting the initial complexity.
A Capterra reviewer said "Salesforce is an one stop solution for all industry specific requirements," highlighting its ability to handle end-to-end customer needs. However, they also mentioned the per-user pricing can feel costly compared to other CRMs.
On Reddit, users discussed how Salesforce's value depends on proper implementation. One noted it "actually helped us majorly" with website creation and that even non-technical users could accomplish a lot. However, some felt alternatives like HubSpot or NetSuite were more efficient or cost-effective for their needs.
ZoomInfo Sales is a powerful sales intelligence platform that provides an extensive database of company and contact information. With advanced search filters, analytics, and automation features, ZoomInfo streamlines prospecting efforts and accelerates sales cycles. As a popular alternative to Drift, ZoomInfo offers key capabilities for sales teams looking to identify ideal prospects, gather valuable insights, and engage with leads effectively.
ZoomInfo Sales offers robust features that empower sales teams:
On G2, ZoomInfo Sales has an average rating of 4.4 out of 5 stars from over 8,400 reviews. Users praise the tool's ability to find accurate contact information and help with prospecting workloads. However, some note occasional glitches and filtration issues.
Capterra reviewers give mixed feedback, with some calling ZoomInfo's database "impressive" while others caution that data can be inaccurate for smaller companies. Overall, sentiment is that it's a powerful tool when used for the right use cases.
Discussions on Reddit indicate that ZoomInfo is highly regarded for its contact data, particularly for medium and large companies. Users advise combining it with other tools like LinkedIn Sales Navigator for optimal results.
Zoho is a comprehensive cloud-based CRM platform that offers a wide range of features to help businesses streamline their sales processes. It includes tools for lead management, contact management, deal tracking, and sales forecasting. Zoho's AI-powered assistant, Zia, provides intelligent insights and recommendations to help sales teams make data-driven decisions.
Zoho's key features focus on automating and optimizing sales processes:
On Capterra, Zoho CRM has an overall rating of 4.0 out of 5 based on 15 reviews. Users praise its customization options, user-friendly interface, and cost-effectiveness. Some note that advanced features can be challenging to implement without technical skills.
G2 reviews give Zoho CRM an average score of 4.1 out of 5 stars. Reviewers highlight the platform's ease of use, responsive customer support, and frequent usage in their daily workflows. A few mention that the mobile app and learning curve could be improved.
On Reddit, users appreciate Zoho CRM's feature richness for its price point. They recommend it for small to mid-sized businesses looking for a comprehensive yet affordable CRM solution. Some advise that fully utilizing its capabilities may require dedicating time to learn and set up the system.
Conversica is an AI-powered conversational marketing platform that automates personalized conversations across the customer lifecycle. It engages leads with two-way conversations designed to cultivate interest, reactivate dormant opportunities, and drive sales-ready leads. Conversica is a strong alternative to Drift for businesses looking to scale their conversational marketing efforts without increasing headcount.
On Capterra, Conversica has an overall rating of 4.0 out of 5 based on 15 reviews. Users praise its automation capabilities and customer success but note it can take some time to learn the platform.
G2 reviewers give Conversica an average 4.5 star rating. They highlight its ability to handle large lead volumes and provide visibility into conversations. Some wish for more customization of questions and answers.
A sampling of Reddit comments shows users find Conversica effective for engaging large databases of leads that sales may not have bandwidth to follow up with consistently. The AI is seen as helpful for initiating conversations and uncovering interested prospects.
Freshworks' Freshsales is an AI-powered sales CRM software suited for running smart sales campaigns and planning sales processes through Kanban views. As a popular Drift alternative, Freshworks offers robust features like AI-driven deal recommendations, task automation, and lead tracking insights at a more affordable price point.
These features make Freshworks ideal for sales teams looking to speed up their sales cycles and manage leads more effectively compared to Drift.
On G2, Freshworks has an average rating of 4.5 out of 5 stars from over 7,300 reviews. Users praise its reliability, flexibility, and extensive feature set as a sales and service platform.
Capterra reviewers give Freshdesk, a part of the Freshworks suite, an overall rating of 4.0. They highlight the easy ticket management, automation capabilities, and self-service options. Some noted the high price and lack of certain built-in features.
On Reddit, users find Freshworks to be a capable CRM with good cost-effectiveness for small businesses. However, some encountered issues with the AI features and lack of responsiveness from support.
When choosing the best Drift alternative for your needs, consider key factors like core features, pricing, ease of use, and customer reviews. The 10 tools highlighted in this article offer a range of capabilities to enhance sales, marketing, and customer support workflows.
Among the most popular options, Bardeen stands out for its versatile browser-based automation, while Intercom and HubSpot provide comprehensive customer engagement and inbound marketing solutions respectively.
To streamline your workflows and boost productivity, we recommend installing Bardeen's Chrome extension for free and exploring its powerful features. You can also sign up for a free account or start a 14-day trial of premium features to experience the full benefits of intelligent automation.
By adopting one of these top Drift alternatives, you'll be well-equipped to engage customers, automate tasks, and drive growth for your business. Take action today and start optimizing your workflows with the right tool for your needs.
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