11 Best Conversica Alternatives: Top AI Tools for 2024

Raz Popescu
Raz Popescu
LAST UPDATED
September 6, 2024
TL;DR

Discover 11 top Conversica alternatives for automated customer conversations.

By the way, we're Bardeen, we build a free AI Agent for doing repetitive tasks.

If you're exploring AI tools, check out Bardeen's AI for sales. It automates prospecting, lead generation, and email outreach, saving you time and improving efficiency.

Looking for the best Conversica alternatives? We've got you covered with our comprehensive guide featuring 11 top picks. Discover AI-powered tools that automate and personalize customer conversations across email, chat, and SMS. From lead generation to AI sales prospecting, these Conversica competitors offer a range of features to streamline your marketing and sales efforts.

In this article, you'll find a curated list of Conversica alternatives sorted by key features, pros, cons, and customer reviews. We've done the research to provide you with a one-stop resource for finding the perfect Conversica replacement for your business needs. Whether you're a small startup or a large enterprise, there's an option here for you.

Explore detailed profiles of each tool, complete with use cases, pricing information, and real user feedback from popular review sites. Armed with this knowledge, you can confidently choose the best Conversica alternative to automate outreach and boost your bottom line. Let's dive in and find your ideal solution!

1. Bardeen

Looking for a powerful Conversica alternative? Bardeen is a top choice, offering a browser extension that automates repetitive tasks, connects your favorite apps, and runs 24/7 in the cloud. Get started with Bardeen for free and see how it can transform your workflows.

Key Features

Bardeen stands out with its extensive capabilities:

Popular Use Cases

Pros

Cons

  • Steeper learning curve than some alternatives
  • Higher pricing for premium features and credits
  • Currently limited to Chrome browser

Reviews

G2 users give Bardeen 4.9 out of 5 stars, praising its time-saving benefits and powerful features. One reviewer shared, "Bardeen solves the problem of manually doing repetitive tasks, which saves me a lot of time. Prices are also affordable."

On Capterra, Bardeen has an overall rating of 4.5 out of 5. Users appreciate its ease of use and value for money, with one noting, "Bardeen is one of the best no-code automation platforms and won the runner-up award from Product Hunt in the SaaS category."

While not as widely discussed on Reddit as some alternatives, Bardeen has generally positive sentiment among users who have tried it for automation and web scraping. They value its user-friendliness and extensive integration options.

Pricing

  • Free plan: Unlimited non-premium usage, 2 weeks of free access to the Pro tier
  • Professional plan: $10/month for 500 credits, generative AI actions, CRM integrations, advanced scraping, premium integrations and actions
  • Business plan: $15/month for teams with less than 100 people, 500 credits, flexible user administration, admin analytics dashboard, teamwide automations, onboarding & training
  • Enterprise plan: Custom pricing for larger teams with more specific needs

If you're looking for a versatile Conversica alternative that goes beyond basic automation, consider trying Bardeen. Sign up for free and explore its powerful features with a 14-day trial of premium capabilities.

2. Drift

Drift is an AI-powered buyer engagement platform that helps businesses engage with potential customers in real-time through personalized conversations. As a conversational marketing and sales tool, Drift is a strong alternative to Conversica, offering features like AI-driven chatbots, live chat, and automated lead qualification that can help streamline the sales process and improve customer engagement.

Key Features

Drift offers several key features that make it well-suited for automating and personalizing customer interactions:

  • AI-powered chatbots that can engage visitors 24/7
  • Live chat for real-time conversations with prospects
  • Automated lead qualification based on specific criteria
  • Intent analysis to understand visitor needs and context

Popular Use Cases

  • Engaging website visitors with tailored messages based on their behavior and stage in the buying journey
  • Qualifying leads automatically and routing them to the appropriate sales rep
  • Providing instant, personalized support and answers to common questions

Pros

  • Enables real-time engagement with prospects to capture interest
  • Automates lead qualification, allowing sales to focus on high-quality leads
  • Offers 24/7 chat coverage and support

Cons

  • Pricing can be high for smaller businesses, starting at $2,500/month
  • Customizing chatbots requires some technical knowledge
  • May generate too many low-quality conversations without proper filtering

Pricing

  • Premium plan starts at $2,500/month billed annually
  • Advanced and Enterprise plans available with custom pricing

Reviews

On G2, Drift has an average rating of 4.4 out of 5 stars from over 1,200 reviews. Users praise its ease of use, automation capabilities, and ability to generate more conversations and pipeline.

Capterra reviewers give Drift an overall rating of 4.0, highlighting its reliability and efficiency as a marketing automation solution. Some users note that pricing can be a drawback for smaller teams.

Feedback on Reddit suggests that while Drift can be effective for engaging prospects, some users have experienced issues with spam and low-quality conversations. Proper setup and filtering is important to get the most value from the platform.

3. Salesforce

Salesforce is a popular cloud-based customer relationship management (CRM) platform that helps businesses manage their sales, marketing, and customer service activities. It offers a suite of AI-powered tools that can help sales teams automate tasks, gain insights, and make data-driven decisions. Salesforce's AI capabilities, such as predictive lead scoring and opportunity insights, make it an excellent alternative to Conversica for businesses looking to enhance their sales processes.

Key Features

  • Lead, account, contact, and opportunity management
  • Forecast management
  • Predictive AI for lead and opportunity scoring
  • Einstein activity capture for automatic data entry

Popular Use Cases

  • Prioritizing leads based on likelihood to convert
  • Identifying key factors influencing deal success
  • Automating data entry and admin tasks

Pros

  • Robust predictive analytics capabilities
  • Seamless integration with other Salesforce apps
  • Extensive customization options

Cons

  • Steeper learning curve compared to some alternatives
  • Higher pricing than many competitors
  • Requires Salesforce CRM subscription

Reviews

On G2, Salesforce has an average rating of 4.5 out of 5 stars from 1,980 reviews. Users praise its comprehensive feature set and customization options, but note the learning curve and cost.

A TrustRadius review highlights Salesforce's "mind blowing functionalities" for sales process automation and personalized customer solutions, giving it a score of 9.4 out of 10. However, the review also mentions the platform can be costly compared to alternatives.

In a Reddit thread, users share positive experiences with Salesforce for managing sales activities and providing data continuity. They appreciate features like automation, integration, and reporting. But some criticize the high price and complexity. Simpler, cheaper options like Pipedrive are suggested as potential alternatives for small businesses.

Pricing

  • Essentials: $25/user/month billed annually
  • Professional: $80/user/month billed annually
  • Enterprise: $165/user/month billed annually
  • Unlimited: $330/user/month billed annually

4. Intercom

Intercom is an AI customer service tool designed to automate and reduce the support volume of customer-facing teams. It centralizes the customer inbox, help center, and tickets into one workspace, streamlining support operations. Intercom's AI-powered chatbot, Fin, provides conversational customer support, reducing the load on human agents. One key benefit of using Intercom is its ability to significantly reduce the volume of support requests through automation. However, a potential drawback is the complexity involved in setting up and customizing the AI chatbot for specific business needs.

Key Features

  • Centralize customer support with an inbox, help center, and ticketing system
  • Engage customers across multiple platforms with omnichannel messaging
  • Anticipate customer needs and address issues proactively

Popular Use Cases

  • Automating customer support with an AI-powered chatbot
  • Streamlining support workflows by unifying communication channels
  • Providing self-service options through a customizable help center

Pros

  • Significantly reduces support volume through automation
  • Offers a unified workspace for managing customer interactions
  • Provides valuable insights into customer behavior and support efficiency

Cons

  • Complex setup and customization for the AI chatbot
  • Pricing can add up, with many features requiring paid upgrades
  • Some marketed features are more limited than they appear

Pricing

  • Essential plan starts at $39 per seat/month (about $47 USD)
  • Advanced plan at $99 per seat/month, Expert plan at $139 per seat/month
  • 14-day free trial available

Reviews

On G2, Intercom has an average rating of 4.5 out of 5 stars from over 3,000 reviews. Many users praise its comprehensive features and ease of use for customer support.

Capterra reviewers highlight Intercom's user-friendly interface and effective chatbot capabilities, while noting some challenges with pricing and feature limitations compared to how they are marketed.

Reddit sentiment suggests Intercom is a solid customer engagement platform, but some users have faced issues with pricing, security, and specific features not working as expected. Alternatives like Help Scout are often recommended for more straightforward, cost-effective solutions.

5. Oracle Eloqua

Oracle Eloqua is an excellent choice for businesses looking for a comprehensive and integrated marketing automation solution. It offers robust tools for lead generation, email marketing, campaign management, and analytics, making it ideal for large enterprises and B2B marketers.

Key Features

  • Seamless collaboration with various marketing tools, offering more than 700 integrations
  • Personalized and streamlined marketing efforts across multiple channels
  • Ability to handle complex marketing operations

Popular Use Cases

  • Creating sophisticated nurture experiences for adaptive journeys at scale
  • Targeting and segmenting audiences using real-time data for personalized experiences
  • Implementing account-based marketing strategies to engage, convert, and expand target accounts

Pros

  • Versatile functionality for coordinated, targeted marketing across channels
  • Extensive integration capabilities with CRM and other marketing tools
  • AI-powered efficiency and an intuitive user interface

Cons

  • High cost as a best-of-breed solution, though seen as worth the investment
  • Requires in-depth knowledge and hands-on experience to leverage advanced features
  • Occasional performance issues and glitches reported by some users

Pricing

  • Basic plan starts at $2,000/month
  • Standard plan is $4,000/month
  • Custom enterprise pricing available

Reviews

G2 users give Oracle Eloqua an average rating of 3.9 out of 5 stars. Many praise its incredible capabilities for B2B marketing and ability to solve complex challenges. Some note a learning curve and occasional performance issues.

On Capterra, reviewers highlight Eloqua's strengths in integration and as a "best of breed" solution, while citing challenges with the tool being less user-friendly at first. Alternative tools considered include Salesforce Marketing Cloud.

Feedback on Reddit suggests Eloqua enthusiasts appreciate its enterprise-level features, customization, and CRM-agnostic flexibility. Critics mention a steep learning curve, technical debt from over-customization, and frustrations with Oracle support. Overall sentiment leans positive for its powerful B2B capabilities when well-implemented.

6. 6sense Revenue AI

6sense Revenue AI is a powerful account-based marketing (ABM) platform that leverages AI to identify high-value accounts, predict buying behavior, and engage prospects with personalized messaging. As an alternative to Conversica, 6sense stands out for its advanced intent data capabilities, predictive analytics, and ability to orchestrate multi-channel campaigns.

Key Features

6sense Revenue AI offers a range of features designed to help B2B companies identify and engage high-value accounts:

  • Intent data to uncover buying signals and prioritize accounts
  • Predictive analytics to determine which accounts are most likely to convert
  • Account scoring and prioritization based on fit and engagement
  • Multi-channel campaign orchestration across email, web, advertising, and more

Popular Use Cases

  • Identifying and prioritizing accounts that are actively researching solutions like yours
  • Engaging target accounts with personalized messaging across multiple channels
  • Aligning sales and marketing efforts to focus on the highest-value opportunities

Pros

  • Robust intent data sourced from a wide variety of signals
  • AI-driven predictive analytics to identify high-probability accounts
  • Seamless integration with popular CRM and marketing automation platforms

Cons

  • Pricing can be steep, especially for smaller businesses
  • Limitations in intent data coverage for certain European markets due to GDPR
  • Reporting features could be more comprehensive and consolidated

Reviews

On G2, users praise 6sense's intent data fidelity and ability to support broad ABM adoption. The platform has an average rating of 4.3 out of 5 stars from 847 reviews.

Capterra reviewers appreciate the platform's ease of use and insightful account analysis, giving it an overall rating of 4.0. However, some note limitations in data coverage for European markets and room for improvement in reporting features.

Sentiment on Reddit is mixed, with some users finding the intent data valuable for prioritizing accounts, while others question its accuracy and actionability. The consensus is that 6sense can be a powerful tool when used strategically, but should not be relied upon as a silver bullet.

Pricing

  • 6sense does not publicly disclose pricing, but according to Reddit, plans start at around $140,000 per year
  • Contracts typically require a minimum 2-year commitment
  • Additional products and features may incur extra costs beyond the base platform fee

7. HubSpot Marketing Hub

HubSpot Marketing Hub is a comprehensive inbound marketing software that helps businesses attract, engage, and delight customers. Its inclusion as a top Conversica alternative is due to its robust features for lead generation, marketing automation, and analytics, which enable teams to create personalized customer experiences at scale.

Key Features

HubSpot Marketing Hub offers an array of features to streamline your marketing efforts:

  • AI-powered lead generation and marketing automation
  • Personalized email marketing and dynamic content
  • Robust analytics and custom reporting
  • Social media management and monitoring

Popular Use Cases

  • Generating and nurturing high-quality leads
  • Creating targeted email campaigns and workflows
  • Measuring marketing ROI and campaign performance

Pros

  • All-in-one platform for marketing, sales, and service
  • Intuitive interface and seamless integrations
  • Extensive resources and customer support

Cons

  • Higher pricing compared to some alternatives
  • Reporting can have a learning curve for new users
  • Some advanced features limited to higher-tier plans

Pricing

  • Starter: Starts at $45/month
  • Professional: Starts at $800/month
  • Enterprise: Starts at $3,200/month
  • Free tools available for basic features

Reviews

G2 users give HubSpot Marketing Hub an average rating of 4.4 out of 5 stars, with over 7,500 5-star reviews praising its comprehensive feature set and user-friendly interface.

On Capterra, reviewers appreciate HubSpot's seamless integration of sales and marketing functions, noting significant boosts in lead generation and conversion rates. It has an overall rating of 4.5.

Reddit users and reviews on TrustRadius highlight HubSpot Marketing Hub's value for inbound marketing and its extensive ecosystem of integrations and resources. However, some mention the learning curve and higher pricing as potential drawbacks.

8. ActiveCampaign

ActiveCampaign is an excellent alternative to Conversica for businesses looking for multichannel marketing automation. It offers a wide range of features, including email marketing, marketing automation, and CRM functionality, which help sales teams nurture and convert leads effectively. ActiveCampaign's ability to automate communication across email, social media, and SMS, along with its advanced segmentation and personalization capabilities, make it well-suited for businesses seeking to increase customer engagement and conversions.

Key Features

  • Analytics and reporting, AI content generation, and access to more than 850 automation recipes help businesses create data-driven, personalized campaigns at scale.
  • Marketing, email, and SMS automation enable multichannel customer engagement.
  • Deal win probability tool predicts which deals are most likely to close, helping sales teams prioritize their efforts.

Popular Use Cases

  • Automating personalized email campaigns and follow-ups to nurture leads and drive conversions.
  • Leveraging AI-powered insights to optimize marketing strategies and improve sales performance.
  • Integrating with CRM systems to streamline lead management and sales processes.

Pros

  • Access to more than 870 integrations allows businesses to connect ActiveCampaign with their existing tools and workflows.
  • Over 150 email templates make it easy to create professional, engaging campaigns quickly.
  • Advanced segmentation and personalization capabilities enable highly targeted, relevant communication with leads and customers.

Cons

  • The Lite plan offers limited integrations, which may not be sufficient for businesses with more complex needs.
  • The free trial is relatively short at 14 days, giving users limited time to fully evaluate the platform.
  • The learning curve for advanced features may be steep for some users, requiring additional time and resources to master.

Pricing

  • Email and Marketing plans start at $39 per month (billed monthly) or $29 per month (billed annually) for the Lite plan.
  • CRM and Sales Engagement plans start at $23 per month (billed monthly) or $19 per month (billed annually) for the Plus plan.
  • Marketing Automation and CRM Bundles start at $116 per month (billed monthly) or $93 per month (billed annually) for the Plus plan, which includes 5 users.
  • Custom Enterprise plans are available for larger businesses with more advanced needs.

Reviews

On Capterra, ActiveCampaign has an overall rating of 4.0 out of 5, with users praising its automation capabilities and time-saving benefits. However, some users noted occasional bugginess and a learning curve for advanced features.

G2 reviewers give ActiveCampaign high marks, with many users highlighting its ability to organize contacts, create targeted campaigns, and streamline marketing efforts. The platform has an average rating of 4.5 out of 5 stars on G2.

Reddit users generally have positive things to say about ActiveCampaign, with many recommending it over competitors like HubSpot for its automation features and affordability. However, some users caution that the platform can be complex for new users and may require a significant time investment to fully utilize its capabilities.

9. Pipedrive

Pipedrive is an AI-powered sales CRM that helps sales teams manage their pipeline, track deals, and automate repetitive tasks. It provides a visual interface to monitor deal progress and offers insights to optimize sales performance. Pipedrive's AI capabilities enable sales reps to focus on high-value activities and close more deals.

Key Features

Pipedrive's key features help sales teams efficiently manage their pipeline and close more deals:

  • Visual deal pipeline to track progress and spot opportunities
  • AI-powered insights and recommendations to optimize sales strategies
  • Customizable dashboards and reports for data-driven decision making
  • Integrations with 400+ apps to streamline workflows

Popular Use Cases

  • Managing sales activities and tracking deal progress
  • Automating follow-ups and email sequences
  • Forecasting revenue and sales performance

Pros

  • Intuitive and user-friendly interface
  • Robust mobile apps for iOS and Android
  • Extensive marketplace of third-party integrations

Cons

  • Limited customization options compared to some alternatives
  • Reporting features may not be as advanced as some competitors

Reviews

On Capterra, Pipedrive has an overall rating of 4.0 out of 5 based on 15 reviews. Users praise its efficiency, simplicity, and ease of setup. Some note occasional issues with contacts being added to campaigns unintentionally.

G2 reviewers give Pipedrive an average score of 4.3 out of 5 stars. Positive feedback highlights the intuitive interface, responsive support, and streamlined workflow. Critiques mention limited bulk editing capabilities and email template restrictions.

Pipedrive has also been recommended by users on Reddit as a good option for those using LinkedIn Sales Navigator for prospecting. Its ability to import lead data and automate follow-ups is seen as valuable for LinkedIn outreach.

Pricing

  • Essential: $14 per user/month billed annually, $24 month-to-month
  • Advanced: $24 per user/month billed annually, $44 month-to-month
  • Professional: $49 per user/month billed annually, $64 month-to-month
  • Enterprise: $79 per user/month billed annually, $99 month-to-month
  • 14-day free trial available for all plans

10. Exceed.ai

Exceed.ai by Genesys is an AI conversational marketing tool with an AI sales assistant that helps ensure every lead is followed up with, nurtured, and qualified using two-way conversations over email, website chat, and SMS. When a lead is qualified and ready to talk to sales, the AI assistant automatically loops in a sales rep and books a meeting.

Key Features

Exceed's key features for automating conversations with leads and customers include:

  • AI-powered conversations that send contextually relevant messages
  • Meeting scheduler to book meetings with qualified leads
  • AI lead qualification by asking questions and handing over sales-ready leads
  • Lead re-engagement to find more qualified opportunities at scale

Popular Use Cases

  • Following up with and qualifying inbound leads automatically
  • Engaging existing leads in personalized nurture conversations
  • Reactivating cold or dormant leads to identify sales opportunities

Pros

  • Saves time by automating repetitive lead engagement tasks
  • Discovers more sales-ready leads to maximize marketing investment
  • Integrates with major CRMs and marketing automation platforms

Cons

  • Pricing is not published and may be high for smaller teams
  • Requires some time for sales reps to review AI conversations
  • AI is still evolving so analyzing responses has some limitations

Reviews

On G2, Exceed.ai has an average rating of 4.7 out of 5 stars from 85 reviews. Users praise its ability to save time qualifying leads and scheduling meetings.

A Capterra reviewer said "Exceed helped increase sales-ready leads by 25%. Our team was able to talk only to qualified buyers, who were ready to meet and complete their purchase."

Pricing

  • Pricing is not published on Exceed's website
  • According to Capterra, pricing starts at $1950 per month

11. Outreach

Outreach is a versatile sales automation software that empowers sales teams with its comprehensive suite of tools. The platform offers powerful features such as contact management, auto dialer, email sequencing, A/B testing, SMS capabilities and beyond, making it a strong alternative to Conversica for sales teams looking to automate and streamline their outreach efforts.

Key Features

Outreach's key features focus on automating and optimizing sales engagement activities, helping sales teams effectively reach and convert prospects:

  • Create and automate personalized email sequences to engage prospects at scale
  • Seamlessly integrate with Gmail, enabling reps to manage all sales activities from their inbox
  • Gain valuable insights into outreach performance through detailed analytics and reporting
  • Ensure data accuracy and streamline workflows by integrating with popular CRM platforms

Popular Use Cases

  • Automating personalized outbound email campaigns to generate and nurture leads
  • Streamlining sales communication by managing all activities within the Gmail interface
  • Optimizing sales strategies based on data-driven insights from analytics and reports

Pros

  • Helps sales reps stay organized and consistent with their prospecting efforts
  • Offers a user-friendly interface and easy-to-use features for creating sequences and tracking outreach
  • Provides valuable insights into prospect engagement and email performance

Cons

  • The large number of features and buttons on the homepage can be initially overwhelming
  • Personalization options for mass emails across multiple contacts could be improved
  • Email composition window size is limited, making it difficult to view entire messages

Reviews

On G2, Outreach has an impressive average rating of 4.3 out of 5 stars from over 3,400 reviews. Users praise its ease of use, customization options, and effectiveness in prospecting and sequencing.

Capterra reviewers give Outreach an overall rating of 4.5 out of 5, highlighting its intuitive platform, automation capabilities, and seamless integration with other tools. They appreciate how it helps them stay organized and consistent in their outreach efforts.

Reddit sentiment around Outreach is generally positive, with users appreciating its feature-rich platform and ability to streamline sales processes. However, some users have expressed frustrations with certain aspects of the tool, emphasizing the importance of proper training and understanding its full capabilities.

Pricing

  • Pricing information is not publicly available on Outreach's website
  • Based on user reviews and third-party sources, Outreach is estimated to cost around $100 per user per month
  • Potential customers need to contact Outreach's sales team for a custom quote based on their specific requirements

Conclusions

When choosing the best Conversica alternative for your business, consider your specific needs, budget, and the level of automation and AI capabilities you require. Among the top options, Bardeen stands out for its versatile browser extension that automates tasks across 100+ apps, offers AI-powered sales prospecting and data scraping, and provides a user-friendly workflow builder.

Other popular alternatives include Drift, known for its AI-driven chatbots and real-time customer engagement, and Salesforce, a comprehensive CRM with robust AI features for sales teams. To get started with automating your workflows, download Bardeen's Chrome extension for free and explore its powerful capabilities with a 14-day trial of premium features. By implementing one of these Conversica alternatives, you can streamline your sales and marketing efforts, improve customer engagement, and drive business growth.

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