how to remove hubspot from outlook

How to Remove HubSpot from Outlook

Removing HubSpot from Outlook involves several steps, depending on the specific HubSpot extension or add-in you're using. The process varies slightly whether you're using the Chrome extension, the Office 365 add-in, or the Outlook desktop add-in. It's important to note that uninstalling these extensions or add-ins is separate from disconnecting your authorized inbox in HubSpot, which means you'll lose access to HubSpot Sales features in your inbox but can still use other functionalities within HubSpot.

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Uninstall HubSpot Outlook Extension

To uninstall the HubSpot Sales Chrome extension, follow these steps:

1. In your Chrome browser, click the Settings menu (three vertical dots or three lines) in the top right corner, then navigate to More Tools > Extensions.
2. Locate the HubSpot Sales extension and click Remove.
3. After removing the extension from Chrome, clear your Chrome browser cache to remove HubSpot Sales completely.

For Outlook on the web users:

1. In your Outlook inbox, navigate to an email you've sent or received.
2. In the top right side of your message, click the Get Add-ins icon. If you can't find this icon in your inbox, follow these instructions in Microsoft's help documentation to add the Get Add-ins icon to your message window.
3. In the left sidebar menu of the Add-Ins for Outlook menu, click My add-ins.
4. Locate the HubSpot Sales add-in under Store Add-ins, click the Manage Add-in icon (three horizontal dots), then select Remove.

For Outlook desktop app on a Mac or PC, the steps are similar. Access the Get Add-ins section through the settings icon in your Outlook inbox, then navigate to My add-ins and remove the HubSpot Sales add-in.

Uninstall HubSpot Sales for Outlook and Windows Tray App

To uninstall the HubSpot Sales Outlook desktop add-in or the HubSpot Sales for Windows tray app, follow these steps:

1. In Windows, click the Start menu.
2. Search for Uninstall a program or Add and remove programs.
3. Search for and select HubSpot Sales for Outlook or HubSpot Sales for Windows, depending on which one you're trying to uninstall.
4. Click Uninstall.
5. In the dialog box, click Yes or Uninstall.
6. When the uninstallation is complete, click OK.

After uninstalling, you may need to remove remnants of the software:

1. Copy and paste %localappdata% into your Windows Start menu.
2. Delete all of the HubSpotWebView2\\_ folders.
3. If necessary, navigate to the Microsoft Registry and delete the folder at HKEY_CURRENT_USER\Software\Classes\Software\Microsoft\Windows\CurrentVersion\Deployment\SideBySide\2.0.

By following these steps, you should be able to completely remove HubSpot from Outlook and ensure it no longer has access to your Office 365 or Outlook accounts.

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