Summarize and save new emails to HubSpot using OpenAI
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How does this automation work?
Bardeen's playbook leverages OpenAI's capabilities to succinctly summarize your incoming emails and save them as tickets in HubSpot. This process helps prioritize your email outreach by creating actionable tickets that can be followed up systematically. This is particularly beneficial for sales and marketing professionals looking to optimize their email communication and convert more prospects into leads.
Here's how the playbook streamlines email management with HubSpot:
- Step 1: Monitor new emails - As soon as a new email arrives, the workflow initiates by identifying the subject and creating a merged text block to work with.
- Step 2: Merge email content - The playbook merges the subject and body of the email to prepare for summarization by OpenAI.
- Step 3: Summarize with OpenAI - Using OpenAI's advanced algorithms, a concise summary of the email is generated, highlighting the key points.
- Step 4: Process email sender information - The sender's details are converted into text format to be included in the HubSpot ticket.
- Step 5: Generate ticket subject - A summarized headline for the HubSpot ticket is created based on the email's content.
- Step 6: Create HubSpot ticket - A new ticket is created in HubSpot with the summarized information and sender details, ready for follow-up.
How to run the playbook
Do you find yourself spending hours reading through lengthy emails, trying to extract the important information? This automation can help make your life easier! It leverages the power of OpenAI to generate and save summaries of new emails to HubSpot, including the sender and link.
Long emails can be time-consuming, difficult to follow, and can sometimes cause important information to be missed. This automation allows you to quickly and easily identify the key points of each email, ensuring that you don't miss anything important.
It has a variety of use cases, including generating summaries of feedback emails, customer support emails, and newsletters. It is highly customizable, allowing you to tailor it to your specific needs. Additionally, you can set it to process only emails from a specific sender, making it even more efficient.
This automation is a game changer when it comes to productivity. It can help you streamline your email management process and save you valuable time. Say goodbye to the hassle of sifting through long emails and hello to increased efficiency! Give it a try today and see the difference it can make in your daily routine.
Let’s set it up!
Step 1: Set up the automation and integrate HubSpot and Gmail
Click the “Try it” button at the top of this page to get this Autobook saved. If it’s your first time using Bardeen, you will be redirected to install the extension.
Bardeen will also prompt you to integrate HubSpot and Gmail. Bardeen will also prompt you to enter an option sender. If you enter a sender, only emails from that specific address will be summarized and saved as a HubSpot ticket.
Step 2: Run the automation to summarize and save new emails to HubSpot using OpenAI
Make sure the automation is activated (toggled on).


When you receive an email, the automation will capture the email, summarize it using OpenAI and create a HubSpot ticket with the information. It will also include the sender address and link to the email.

💪 Pro Tip: Pair this automation with our other playbooks like Create a HubSpot Ticket from the currently opened email and Copy all HubSpot tickets to Google Sheets to save time on manual tasks!
You can also edit the playbook and add your next action to further customize the automation.
Find more OpenAI integrations, HubSpot integrations, Gmail integrations ,OpenAI and HubSpot integrations ,and HubSpot and Gmail integrations.
You can also find more about how to increase your personal productivity and automate your sales and prospecting process.
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FAQs
You can still run the playbook using email, task, and communication tools.
Yes, you can choose where the report is saved or sent.
Yes, it helps RevOps teams keep lead data clean, track qualification, and ensure follow-up happens consistently.
Yes, Bardeen can enrich leads using LinkedIn Sales Navigator.
Knowing how your pricing compares to competitors can help you qualify sales leads based on budget fit.
Yes. By analyzing call notes and CRM updates, Bardeen can surface which leads are progressing and which need more attention.