App Tutorial

Deleting Data in Pipedrive: A Step-by-Step Guide

author
Jason Gong
App automation expert
Apps used
Pipedrive
LAST UPDATED
April 15, 2024
TL;DR

Deleting data in Pipedrive involves removing accounts, deals, contacts, and duplicates, each with specific steps. To delete your account, use the cancellation flow or contact support for manual deletion. Deals can be deleted from the pipeline view, while deleting contacts and managing duplicates require admin privileges. Merging duplicates is recommended for efficient database management.

Streamline your CRM management by automating tasks with Bardeen.

How to Delete in Pipedrive

Managing your Pipedrive account effectively often involves removing unnecessary or outdated information. This guide will cover several key areas: deleting your Pipedrive account, deleting deals, deleting contacts, and deleting duplicates. Each section provides step-by-step instructions to help you maintain a clean and efficient database.

Automate your Pipedrive account management with Bardeen to maintain a clean and efficient database effortlessly. Download the Bardeen app now.

Delete Pipedrive Account

To delete your Pipedrive account, you have two main options: canceling your account or requesting a manual deletion. Canceling your account can be done through the standard cancellation flow, where paid accounts are scheduled for deletion within six months, and trial accounts within 30 days, according to Pipedrive's data retention policies. For immediate deletion, contact Pipedrive support to request a manual account deletion. Additionally, you can use the start-over link to delete all data in your account without closing it, but this action does not reset account settings. Only account admins can request the start-over link from Pipedrive support.

Pipedrive Delete Deal

To delete a deal in Pipedrive, ensure you have the necessary permissions, which can be granted by an account settings admin. In the pipeline view, click and hold the deal you wish to delete and drag it to the "Delete" button at the bottom of the screen. Note that deleted items can be reopened within 30 days of deletion, after which they are permanently deleted.

Discover 10 best Pipedrive automations to optimize your sales process and make managing your Pipedrive account a breeze.

How to Delete a Contact in Pipedrive

Deleting a contact in Pipedrive requires administrative privileges. If you do not have these privileges, you will need to request the deletion from an admin user or ask to be made an admin. For restoring a deleted contact, if it was linked to another item like a deal or activity, you can access it through that link and choose to restore. If unable to do so, contacting Pipedrive support is recommended.

How to Delete Duplicates in Pipedrive

To manage duplicates in Pipedrive, use the Merge Duplicates feature accessible to admin users or regular users with the correct permission. This feature helps identify and merge duplicate records of people and organizations. For items not automatically identified as duplicates, a manual merging option is available through the detail view of a deal, person, or organization by selecting "More (...)" and then "Merge." When merging duplicates, you can select which item's information to prioritize in case of conflicting data. Note that once items are merged, they cannot be un-merged. For large-scale duplicate management, consider using external integrations available in the Pipedrive Marketplace, such as Dedupely, for more efficient processing.

Enhance your CRM with LinkedIn + Pipedrive automations and OpenAI + Pipedrive automations for smarter, more efficient sales activities.

Automate Your Pipedrive Tasks with Bardeen

While managing your Pipedrive account, deleting unnecessary or outdated information is crucial for maintaining a clean and efficient database. Manual deletion can be a tedious process, but with Bardeen, you can automate various tasks to streamline your CRM management.

Explore these automations using Bardeen's playbooks to enhance your productivity:

  1. Save Crunchbase company to Pipedrive: Simplify adding new companies to your sales pipeline by automatically saving Crunchbase company profiles to your Pipedrive account.
  2. Create a Pipedrive note associated with a person: Keep your contact interactions up-to-date by creating notes in Pipedrive associated with specific contacts automatically.
  3. Copy all Pipedrive deals to Coda: Streamline your deal management by copying all Pipedrive deals into a Coda table, ensuring your data is synchronized and easily accessible.

Embrace the power of automation to save time and focus on what matters most. Start by downloading the Bardeen app.

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