Looking for the best inside sales tools to supercharge your sales process in 2024? We've curated a comprehensive list of 19 top-performing tools, complete with key features, pros, cons, pricing details, and real user reviews. Whether you're looking to automate repetitive tasks with AI, streamline your workflow, or gain valuable insights into your sales pipeline, this guide has you covered.
From AI-powered sales intelligence platforms like Gong.io and 6sense to robust CRM solutions like Salesforce and HubSpot, we'll help you find the perfect tools to optimize your inside sales strategy. You'll also discover specialized solutions for cold email outreach, lead generation, and conversational intelligence.
Each tool is thoroughly researched and evaluated based on its strengths, weaknesses, and overall value for inside sales teams. We've scoured popular review sites like G2 and Capterra, as well as Reddit discussions, to provide you with authentic user feedback and sentiment.
By the end of this article, you'll have a clear understanding of which inside sales tools are worth investing in for your team's specific needs and goals. Let's dive in and explore the best of the best in inside sales software!
Bardeen is an AI-powered browser extension that automates repetitive tasks, making it an excellent choice for inside sales teams. With its ability to control browser tabs and run automations 24/7 in the cloud, Bardeen helps sales reps work more efficiently and close more deals. Download the Bardeen Chrome extension for free and see how it can revolutionize your sales process.
Bardeen's key features make it a standout tool for inside sales:
G2 users give Bardeen 4.9 out of 5 stars, praising its time-saving benefits and powerful automation features. One reviewer noted, "Bardeen solves the problem of manually doing repetitive tasks, which saves me a lot of time. Prices are also affordable."
On Capterra, Bardeen has an overall rating of 4.5 out of 5, with users highlighting its ease of use and practical automations. A reviewer shared, "One of the best no-code automation platforms and won the runner-up award from Product Hunt in the SaaS category."
While not as widely discussed on Reddit, Bardeen has generally positive sentiment among users who have tried it for web scraping and workflow automation. They appreciate its user-friendliness and extensive integration options.
Bardeen’s pricing has been optimized for 2025 and includes the following plans:
Read why Bardeen is doubling down on AI + humans and how it can accelerate your sales cycle.
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Outreach is a versatile sales automation software that empowers sales teams with its comprehensive suite of tools. Outreach offers powerful features such as contact management, auto dialer, email sequencing, A/B testing, and SMS capabilities, making it a top choice for inside sales teams looking to streamline their processes and boost productivity.
Outreach's key features make it a standout tool for inside sales teams:
G2 users praise Outreach's ability to keep sales reps organized and consistent with their prospecting. They appreciate features like customizable sequences and detailed analytics. It has an average rating of 4.3 out of 5 stars from over 3,400 reviews.
On Capterra, reviewers highlight Outreach's ease of use for creating campaigns and tracking leads. The platform has an overall rating of 4.5, with high marks for features, value, and customer support.
Outreach also garners positive sentiment on Reddit, with users finding it a robust solution for LinkedIn prospecting when used responsibly. They value its automation and integration capabilities for streamlining sales workflows.
ZoomInfo Sales is a powerful sales intelligence tool that provides an extensive database of company and contact information. It offers advanced search filters and analytics to help you identify ideal prospects and gather valuable insights. With ZoomInfo Sales, you can streamline your prospecting efforts, nurture relationships, and accelerate your sales cycle with confidence.
These features make ZoomInfo Sales an essential tool for inside sales teams looking to efficiently prospect and engage with high-quality leads.
On G2, ZoomInfo Sales has an average rating of 4.4 out of 5 stars from over 8,400 reviews. Users praise its large database, powerful search capabilities, and ability to find accurate contact information.
Capterra reviewers give ZoomInfo Sales an overall rating of 4.5, highlighting its usefulness for lead generation and time-saving benefits. Some note minor data inaccuracies and a learning curve.
Discussions on Reddit suggest that while ZoomInfo Sales may have some imperfections in its data, it remains one of the best tools available for B2B prospecting, particularly for larger companies. Users recommend combining it with other tools like LinkedIn Sales Navigator for optimal results.
Salesforce is a leading customer relationship management (CRM) platform that offers a suite of AI-powered tools to enhance sales performance. Its predictive analytics capabilities, driven by machine learning algorithms, enable sales teams to identify patterns, trends, and the likelihood of leads converting into sales. This empowers reps to prioritize efforts on high-potential leads, increasing efficiency and closing rates.
Capterra reviewers praise Salesforce's customization options and trackability, noting its ability to configure fields, gather data, and automate tasks for smoother operations. However, some mention occasional sluggishness and a learning curve.
On G2, users highlight the platform's customer 360 solutions and industry-specific clouds. They appreciate the automation capabilities but note the per-user pricing can become costly.
Across Reddit, sentiment is largely positive, with users finding Salesforce essential for efficiently managing sales activities, accounts, and deals. They value features like territory planning, forecasting, and integrations. Criticisms include high costs and complexity. Alternative suggestions include Pipedrive and Freshsales for simpler, cost-effective options.
Pipedrive is an intuitive and user-friendly CRM platform that helps sales teams manage their pipeline, track deals, and close more sales. It offers a range of features designed to streamline the sales process, including contact and deal management, email integration, and customizable reporting. Pipedrive's AI-powered insights and recommendations help sales reps prioritize their efforts and make data-driven decisions.
Pipedrive offers several key features that make it an excellent choice for inside sales teams:
On Capterra, Pipedrive has an overall rating of 4.0 out of 5 based on 1898 reviews. Users praise its efficiency, simplicity of setup, and wide range of integrations. Some noted occasional slowness and a desire for more bulk editing options.
G2 users give Pipedrive 4.3 out of 5 stars. Reviewers highlight the easy implementation process, customization options, and streamlined workflow. A few mentioned limitations with modifying bulk fields and email template functionality.
Feedback on Reddit suggests Pipedrive helps centralize operations and is significantly better value than alternatives. Users appreciate the visual interface and find it a great fit for managing client bases effectively, though it may require an initial learning curve.
Saleshandy is a powerful cold email automation tool designed to help businesses streamline their outreach efforts and drive more sales. It offers a comprehensive suite of features that make it a popular choice for inside sales teams looking to scale their email campaigns and improve conversion rates.
Saleshandy offers a range of features tailored to the needs of inside sales teams, including:
On Capterra, Saleshandy has an overall rating of 4.5 out of 5 based on 100+ reviews. Users praise its ease of use, powerful automation capabilities, and helpful customer support. One reviewer noted, "Saleshandy is my go-to tool when I send pitches to clients. I've been a small business owner for a few years now and I've grown using Saleshandy!"
G2 reviewers give Saleshandy an average rating of 4.6 out of 5 stars, highlighting its effective cold emailing features and affordable pricing. A user shared, "A perfect cold email tool for agency owners and freelancers in affordable pricing."
Feedback on Reddit and other online forums suggests Saleshandy is a reliable option for cold email outreach when used responsibly. Users appreciate features like email verification and recommend it as a good alternative to tools like Lemlist for LinkedIn automation.
Apollo.io is an all-in-one sales intelligence and engagement platform that helps sales teams prospect, engage, and drive more revenue. With its robust database of over 275M contacts and 73M companies, Apollo.io enables sales reps to quickly find and connect with their ideal buyers. The platform's powerful features, such as advanced search filters, email verification, and AI-assisted writing, make it a top choice for inside sales teams looking to scale their outreach efforts.
Apollo.io offers a range of features designed to streamline inside sales processes:
On G2, Apollo.io boasts an impressive 4.8 out of 5 stars based on over 7,000 reviews. Users praise the platform's comprehensive database, time-saving automation features, and user-friendly interface.
Capterra reviewers give Apollo.io an overall rating of 4.0, highlighting its lead generation capabilities and customer support. However, some users note that the cost can be prohibitive for smaller teams.
Discussions on Reddit suggest that while Apollo.io's data quality may not be as high as some competitors like ZoomInfo, it still provides good value for its price point. Users recommend running leads through additional verification services to ensure accuracy.
UpLead is a powerful B2B lead generation platform that provides high-quality contact and company data. With over 155 million verified contacts across 200+ countries, UpLead makes it easy to find and connect with your ideal prospects. The platform's advanced search filters, real-time email verification, and seamless CRM integrations make it a top choice for businesses looking to scale their outreach efforts.
UpLead's key features are tailored to help businesses find and connect with their ideal prospects:
On G2, UpLead has an impressive 4.7 out of 5-star rating from over 750 reviews. Users praise the platform's data accuracy, ease of use, and excellent customer support.
Capterra reviewers give UpLead an overall rating of 4.5 out of 5 stars, highlighting its time-saving benefits and reliable contact information. However, some users mention occasional issues with outdated data.
Yesware is a standout inside sales tool in 2024 due to its impressive balance of robust features and user-friendliness. It offers a comprehensive suite of capabilities for email outreach, including personalized campaigns, automated follow-ups, and insightful analytics. Yesware's integration with CRMs streamlines data entry and provides real-time visibility into sales activities.
Yesware's key features make it a top choice for inside sales teams:
On G2, Yesware has an average rating of 4.4 out of 5 stars from 814 reviews. Users praise its email tracking, templates, and CRM integration as top features.
Capterra reviewers give Yesware an overall rating of 4.0, highlighting its automation capabilities and time-saving benefits. Some noted minor UX issues.
A Reddit user shared: "Yesware integrates seamlessly with my email client and Salesforce, making setup easy. I use its features daily, including attaching PDFs to emails, tracking email opens, and using the Email Campaign Tool to increase web demo setups. Highly recommend for anyone in SAAS sales."
Klenty is a popular cold email outreach tool that helps sales teams automate and personalize their email campaigns. It offers a range of features designed to enhance deliverability, engagement, and productivity, making it a strong contender among the best inside sales tools.
These features are particularly relevant for inside sales teams looking to create engaging, personalized outreach campaigns across multiple channels.
On G2, Klenty has an average rating of 4.6 out of 5 stars from 374 reviews. Users praise its automation capabilities, personalization options, and time-saving benefits.
Capterra reviewers give Klenty high marks for ease of use (4.1), customer service (4.1), and value for money (3.8). They appreciate features like drip campaigns but note minor UX issues.
Feedback on Reddit suggests Klenty is a solid option for LinkedIn automation and email outreach when used responsibly. Users find it effective for prospecting and engaging leads at an affordable price compared to alternatives like Lemlist.
Gong.io stands out as a top AI sales tool for its powerful revenue intelligence capabilities. By capturing and analyzing customer interactions across various channels, Gong.io provides deep insights into sales processes, customer behavior, and deal health. This enables sales teams to identify winning strategies, improve overall effectiveness, and ultimately drive revenue growth.
Gong.io's key features are tailored to empower sales teams and optimize revenue workflows:
On G2, Gong.io has an impressive average rating of 4.7 out of 5 stars from over 5,750 reviews. Users praise its ability to provide actionable insights, improve sales coaching, and drive revenue growth.
Capterra reviewers give Gong.io an overall rating of 4.0, highlighting its ease of use, powerful features, and positive impact on sales performance. Some users note the initial complexity and learning curve as potential drawbacks.
TrustRadius users rate Gong.io 9.4 out of 10, appreciating its conversation intelligence capabilities and seamless integration with other sales tools. The consensus is that Gong.io is a game-changer for sales and revenue teams.
HubSpot Marketing Hub is an all-in-one marketing software that helps businesses attract, engage, and delight customers. With its powerful features and seamless integration with HubSpot's CRM, Marketing Hub is a top choice for inside sales teams looking to streamline their lead generation and nurturing efforts.
HubSpot Marketing Hub offers a wide range of features that are essential for inside sales success:
On G2, HubSpot Marketing Hub has an average rating of 4.4 out of 5 stars from over 11,000 reviews. Users praise its user-friendly interface, powerful automation capabilities, and seamless integration with HubSpot CRM.
Capterra reviewers give HubSpot Marketing Hub an overall rating of 4.5 out of 5 stars. They highlight the platform's ease of use, robust feature set, and excellent customer support as key strengths.
On Reddit, users appreciate HubSpot Marketing Hub's comprehensive toolset and ability to align marketing and sales efforts. However, some note that the pricing can be steep for small businesses and that there is a learning curve for certain features.
Salesloft is a comprehensive revenue workflow platform that supports pipeline building, management, and forecasting. It enables sales teams to establish and identify pipelines based on detailed prospect and customer data, providing a clear view of sales opportunities.
On G2, Salesloft has an average rating of 4.5 out of 5 stars from nearly 4,000 reviews. Many users praise its automation capabilities, ease of use, and integration with Salesforce.
Capterra reviewers give Salesloft an overall rating of 4.0 out of 5, highlighting the value of its AI-powered conversation insights and workflow automations. Some noted minor UX issues.
Reddit users generally recommend Salesloft over competitors like Outreach for its superior usability and customer support. They find it an effective tool for LinkedIn prospecting and sales outreach when used responsibly.
Mixmax is an advanced email automation and scheduling tool designed to help account executives, SDRs, and customer success teams automate and schedule cold email campaigns directly from within their Gmail inbox. It offers a range of features to personalize emails, track engagement, and automate follow-ups, making it a solid choice for sales teams looking to streamline their outreach efforts.
These features are particularly relevant for sales teams looking to create targeted, personalized outreach at scale while seamlessly scheduling meetings and tracking engagement.
On G2, Mixmax has an average rating of 4.6 out of 5 stars from over 1,300 reviews. Users praise its email personalization, scheduling, and sequences as standout features that help streamline outreach.
Capterra reviewers echo similar sentiments, highlighting Mixmax's sequences and ability to track customer interactions as key benefits. Some note an initial learning curve but find it intuitive once set up.
Feedback on Reddit indicates Mixmax is a popular tool for LinkedIn and cold email automation. Users appreciate features like email tracking, templates, and reminders to stay on top of follow-ups. The general consensus is that Mixmax provides good value for sales teams.
6sense Revenue AI is a powerful account-based marketing platform that leverages AI to identify and engage high-value accounts. By capturing anonymous buying signals and applying predictive analytics, 6sense enables marketing and sales teams to focus their efforts on the most promising leads, ultimately driving revenue growth.
6sense Revenue AI offers an array of features to support inside sales teams:
On G2, 6sense has an impressive 4.3 out of 5-star rating from 847 reviews. Users praise its exceptional customer support, ease of use for creating targeted lists, and valuable account insights.
Capterra reviewers give 6sense mixed feedback, with some noting the powerful data capabilities while others express frustration with the UX and manual processes required for certain tasks.
Reddit sentiment is varied, with users appreciating the intent data for prioritizing accounts but cautioning against mentioning it directly to prospects. Some question the accuracy and value of intent data in general.
LeadSquared is an all-inclusive CRM and marketing automation solution that helps businesses effectively acquire, nurture, manage, and track their leads. It provides a comprehensive suite of features tailored for sales teams, including lead management, sales activity tracking, automated workflows, and mobile CRM, making it a perfect fit for businesses looking to streamline their sales processes and boost productivity.
LeadSquared offers several key features that make it a valuable tool for sales teams:
On G2, LeadSquared has an average rating of 4.4 out of 5 stars from 225 reviews, with users praising its automation capabilities and ability to manage leads effectively.
Capterra reviewers give LeadSquared mixed feedback, with some praising its features but others noting frustrations with the implementation process and customer support. It has an overall rating of 4.0 on the platform.
Discussions on Reddit suggest that while LeadSquared is a solid CRM option, some users find it expensive and slow compared to alternatives. However, it is generally seen as a comprehensive solution for real estate and other industries.
Lavender is an AI-powered sales email coach that analyzes your emails and provides suggestions to improve their effectiveness. It offers tips on optimizing email length, tone, complexity, and subject lines to create more engaging and personalized emails that stand out in prospects' inboxes.
Lavender's key features make it a valuable tool for sales teams looking to improve their email outreach:
On G2, users praise Lavender's ability to improve email quality while speeding up the writing process. One reviewer noted, "Rare you find a product that teaches you while you use it." Others appreciate the personalization insights that help tailor messaging to each prospect's personality.
"The impact of Lavender has been enormous. Our sellers are writing emails in half the time and getting twice as many replies." - Kyle Coleman, Formerly CMO at Clari
Chili Piper is an automated scheduling tool that reduces response times to inbound leads, allowing them to book meetings instantly. It qualifies leads by having them fill out a form on your website, ensuring that high-intent leads get priority and can even start a phone call immediately. This tool is included in the list of best inside sales tools because it streamlines the process of connecting with qualified leads and provides visibility into the sales pipeline.
Chili Piper offers several key features that make it ideal for inside sales teams:
On Capterra, Chili Piper has an overall rating of 4.0 out of 5. Users praise its customization options, reliability, and ability to automate repetitive scheduling tasks. Some noted minor UX issues.
G2 reviewers give Chili Piper 4.6 out of 5 stars. They highlight the helpful customer support, ease of implementation, and the tool's impact on increasing booked meetings. The main con mentioned was the learning curve.
On Reddit, users discuss Chili Piper's features and share mostly positive experiences. SDRs mention it integrates well with Salesforce and automatically selects the right AE for each prospect. They note it is reliable with fast issue resolution from support.
Salesken is a conversational intelligence platform that helps sales teams improve performance and reduce acquisition costs. The tool gives sales reps real-time cues during their conversations to help them engage customers better. It also provides managers and reps visibility into every call via detailed analytics, including emotions, objections, and intent.
Salesken offers several key features that make it stand out in the conversational intelligence space for inside sales teams:
On Capterra, Salesken has an overall rating of 4.0 out of 5 based on 15 reviews. Users praise the AI-powered call analysis and real-time assistance. One reviewer said "Salesken is the best tool to boost sales productivity by ensuring that every call made is a quality conversation."
G2 reviewers give Salesken an average 4.9-star rating. Customers highlight the ability to improve sales conversations and save time. According to one, "Salesken provides a software/tool that compares every single call that the sales team make and provide feedback using AI."
A Reddit user in r/sales recommended Salesken as an alternative to other conversational intelligence tools, noting "It offers real-time cues on calls/demos which no one in this segment is doing. All reviews are 5 stars on G2. Must be doing something right."
Choosing the best inside sales tools depends on your specific needs, team size, budget, and desired features. Consider factors like ease of use, automation capabilities, integrations, and customer support when evaluating your options.
Among the most popular tools featured in this article, Bardeen, Outreach, and ZoomInfo Sales stand out for their comprehensive features and proven track records in helping inside sales teams succeed.
If you're looking for a powerful, AI-powered automation tool to streamline your sales workflows, we highly recommend giving Bardeen a try. With its intuitive interface, extensive integrations, and practical automations, Bardeen can help you work more efficiently and close more deals. Download the Bardeen Chrome extension for free, sign up for an account, and start your 14-day free trial of premium features to experience the full potential of this game-changing tool.
No matter which inside sales tools you choose, investing in the right technology can make a significant impact on your team's productivity, performance, and ultimately, your bottom line.
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