Undoing Imports in HubSpot: Effective Strategies

Jason Gong
LAST UPDATED
June 6, 2024
TL;DR

Locate the import details, then use HubSpot's delete or restore features.

By the way, we're Bardeen, we build a free AI Agent for doing repetitive tasks.

If you're handling imports in HubSpot, you might love Bardeen's AI for sales. It automates data management, saving you time and effort in handling imports.

Importing data into HubSpot is a common task, but what happens when an import goes wrong? If you've accidentally imported incorrect data, it's crucial to act quickly to undo the import and minimize any negative impact on your HubSpot account. In this step-by-step guide, we'll walk you through the process of identifying an incorrect import, utilizing HubSpot's delete and restore features, and engaging with HubSpot support for complex issues.

Identifying and Reversing Incorrect HubSpot Imports

When you import data into HubSpot, it's crucial to ensure the accuracy of the information. If you suspect an incorrect import, the first step is to locate the import session details. This will help you identify the specific data entries that were affected by the import.

To pinpoint the affected data, use HubSpot's built-in filters. These powerful tools allow you to:

  • Filter by date range to find imports within a specific timeframe
  • Search for specific property values that may have been incorrectly imported
  • Identify the user who performed the import

Once you've located the incorrect import, you can take steps to reverse it. HubSpot provides data management tools that enable you to delete or update the imported data in bulk. This can save you time and effort compared to manually correcting each record individually.

Utilizing HubSpot's Delete and Restore Features

If you've identified an incorrect import and need to remove the unwanted data, HubSpot provides tools to streamline the process. To delete the imported data:

  1. Navigate to the import tool within HubSpot
  2. Locate the specific batch of data you want to remove
  3. Select the records and choose the delete option

In some cases, you may need to restore your HubSpot data to its state before the import occurred. While there's no automatic way to revert to a specific point in time, HubSpot offers features to help:

  • Restore deleted records, such as contacts or companies
  • Revert to a previous version of your content
  • Recover deleted activities within a record
  • Restore archived or deleted files and workflows

Additionally, HubSpot keeps a record of historical values for properties. You can export this data to review changes over time and identify any discrepancies caused by the import. Using automation tools can also help manage and restore data efficiently.

Save time by automating data management. Try Bardeen's LinkedIn data scraper to efficiently handle your prospects.

Engaging with HubSpot Support for Complex Issues

If you encounter complex issues that can't be resolved through standard delete or restore functions, it's time to reach out to HubSpot support. Here's when and how to contact them effectively:

  • When you've exhausted all self-service options
  • If the issue is causing significant business impact
  • When you need expert guidance on resolving the problem

To submit a support ticket, gather the following information:

  1. Details of the import file, including the file itself if possible
  2. A clear description of the issue and its impact
  3. Steps you've already attempted to resolve the problem
  4. Any relevant screenshots or error messages

With this information ready, reach out to HubSpot support through their online ticketing system or by phone if you have a dedicated representative. Provide the prepared details in your initial contact to help expedite the resolution process. For more tips on getting ready, check out how to prepare for a sales call.

Boost Your HubSpot Efficiency with Bardeen Automations

While undoing an import in HubSpot manually can be a complex task, automating certain aspects related to data management and synchronization can significantly streamline the process. Using Bardeen, you can automate workflows that enhance your HubSpot experience, reducing manual data handling and improving accuracy.

Here are some examples of how Bardeen can assist in managing your HubSpot data more efficiently:

  1. Save Crunchbase company to HubSpot: This automation saves crucial company information from Crunchbase directly into HubSpot, ensuring your CRM is always updated with the latest data.
  2. Sync LinkedIn Messages to HubSpot Contact: Keep your communication streamlined by automatically saving LinkedIn messages to your HubSpot contact records, enhancing lead nurturing and follow-up processes.
  3. Copy all HubSpot contacts to Coda: For broader data management strategies, this playbook allows you to seamlessly copy all HubSpot contacts to a Coda table, facilitating cross-platform data synchronization.

Leverage these powerful automations by downloading the Bardeen app and take your HubSpot data management to the next level.

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