How to Cancel Wiza Subscription in 4 Easy Steps

LAST UPDATED
September 4, 2024
Jason Gong
apps
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TL;DR

Log into Wiza, go to Billing, and cancel your subscription.

By the way, we're Bardeen, we build a free AI Agent for doing repetitive tasks.

If you're canceling Wiza, you might love Bardeen's AI for sales. It automates tasks like prospecting and lead generation, saving you time.

Tired of paying for a Wiza subscription you no longer use? Canceling your Wiza account doesn't have to be a hassle. In this step-by-step guide, we'll walk you through the process of canceling your Wiza subscription in just a few minutes. You'll learn the different cancellation methods available, common issues that may arise, and how to troubleshoot them.

Plus, discover a new way to automate almost any workflow using AI agents. By the end of this guide, you'll be an expert at managing your Wiza subscription and saving money on unused services.

Understanding Wiza Subscriptions and Cancellation Options

Wiza is a business-to-business lead generation platform that works with LinkedIn to build lists of work and personal contact information to help with outbound sales. They offer different subscription plans with varying features and pricing.

There are a few key reasons you may want to cancel your Wiza subscription:

  • You no longer need the service
  • You want to switch to a different lead generation tool
  • The cost doesn't fit your budget anymore

Wiza provides a few main ways to cancel subscriptions, which we'll outline in detail below. We'll also define some important terms to know related to your Wiza subscription and the cancellation process.

1. Wiza Subscription Plans Overview

Wiza offers several different subscription plans for businesses of various sizes and needs. Their plans mainly differ in terms of:

Higher-tier plans provide more seats, credits, and features for larger sales teams. Be sure to review your specific plan details and pricing before proceeding with cancellation.

2. Common Reasons for Cancelling Wiza

Even if Wiza has been a helpful tool for your outbound sales process, there are a few scenarios where cancelling might make sense:

  • Your company's lead generation needs or tactics have changed
  • You've found a different tool that's a better fit
  • You need to cut costs and can no longer justify the subscription expense

Whatever the reason, Wiza provides a relatively simple cancellation process, which we'll explain next.

3. Three Methods to Cancel Wiza Subscriptions

Wiza currently offers three ways to cancel subscriptions:

  1. Cancelling from your billing settings in your Wiza account
  2. Contacting Wiza's support team via live chat or email
  3. For older legacy plans, you must contact support to cancel

The easiest method is doing it yourself from your billing page, which we'll provide instructions for in the next section.

4. Key Wiza Subscription Terms to Know

To better understand your Wiza subscription and cancellation, here are a few key terms to know:

  • User seat - an individual login on your Wiza account, usually for one sales rep
  • Contact credits - credits used to unlock contact and email data in Wiza, which vary by plan
  • Billing cycle - the monthly or yearly period of your Wiza subscription

Knowing these terms will help you navigate your subscription settings and the cancellation steps.

In summary, cancelling Wiza involves just a few clicks in your account settings in most cases. Be sure to review your plan details and key terms before starting the process.

Step-by-Step Instructions to Cancel Your Wiza Subscription

Cancelling your Wiza subscription is a straightforward process that can be completed in just a few minutes by following the steps outlined below. We'll walk you through the exact process to cancel your plan, what to expect after submitting your request, and how to handle any potential issues that may come up.

1. Access Your Wiza Billing Settings

Start by logging into your Wiza account and navigating to the Billing section. This is where you'll find all the details about your current subscription plan and the option to make changes or cancel.

Look for the "Change" or "Manage Subscription" button and click on it. This will take you to the page where you can modify or cancel your plan.

2. Initiate the Cancellation Process

On the subscription management page, locate the "Cancel Subscription" or similarly labeled button under your active plan. Click this button to begin the cancellation process.

Wiza may ask you to confirm your decision or provide a reason for cancelling. Select your reason or simply confirm you wish to proceed with the cancellation.

3. Confirm Your Cancellation Request

After clicking to cancel, Wiza will display a confirmation message outlining any remaining time or credits on your account and when your access will officially end. Review this information carefully.

To finalize the cancellation, click the "Confirm Cancellation" or similar button. Your request will then be processed, typically within 24-48 hours.

4. Monitor Your Email for Confirmation

Once your cancellation is processed, Wiza will send an email to confirm the request and provide details on when your account will be fully deactivated. Keep an eye out for this message in your inbox.

If you don't receive a confirmation email within 2 business days, reach out to Wiza's support team for assistance. They can verify your cancellation was processed successfully.

5. Handling Potential Cancellation Issues

In rare cases, you may encounter an error message or have trouble finding the cancellation option in your account settings. If this happens, try the following troubleshooting steps:

  • Log out of your account fully, clear browser cookies/cache, and log in again before attempting to cancel
  • Use an incognito or private browser window to access your account and cancel
  • Contact Wiza support directly via live chat or email for personalized cancellation assistance

Following these simple steps will ensure you're able to successfully cancel your Wiza subscription without any hassle. By accessing your billing settings, confirming the cancellation, and monitoring your email for a confirmation, you'll have your Wiza plan cancelled in no time.

For more details on managing subscriptions and other AI-powered tools, check out our other resources.

Aren't you glad you're now a pro at cancelling Wiza subscriptions? Pat yourself on the back for making it this far in our guide!

Conclusions

Knowing how to cancel your Wiza subscription is crucial to avoid unwanted charges when you no longer need the service. If you are interested in streamlining your sales process, consider learning about sales demo best practices.

Here's a recap of the key points covered in this guide:

  • Wiza subscription plans, reasons for cancelling, and cancellation methods
  • Step-by-step instructions to cancel your Wiza subscription

By mastering the art of cancelling Wiza subscriptions, you'll save yourself from the headache of ongoing fees for a service you don't use anymore! If you need to prepare for a sales call, check out our detailed guide.

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