Step-by-Step Guide to Canceling Your Cognism Subscription
Once you've located your account settings in Cognism, you're ready to submit your cancellation request. The process is straightforward:
1. Click the "Cancel Subscription" button
Within the billing or subscription section of your account settings, look for a "Cancel Subscription" or similarly labeled button. This will initiate the cancellation process.
Be aware that simply removing payment information or downgrading your plan will not automatically cancel your subscription. You must explicitly click the cancellation button.
2. Provide a reason for canceling
Cognism may ask you to select a reason for canceling from a dropdown menu or enter a brief explanation. Common options include no longer needing the service, switching to a different provider, or budget constraints.
Providing honest feedback helps Cognism improve their offerings. However, a response is typically optional if you prefer not to give a reason.
3. Check for confirmation messages
After submitting the cancellation request, you should receive an email confirming the request was received. This may outline next steps or provide a timeline for when your subscription will be fully terminated.
If you don't receive any confirmation, double-check that the request was submitted successfully or contact support directly to confirm the cancellation.
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4. Allow time for processing
Cognism will process your approved cancellation request at the end of your current billing period. If you cancel mid-cycle, you will retain access to your account until the period ends, at which point it will be deactivated.
Cognism subscriptions are typically terminated within 1-2 business days of the request being submitted, as long as there are no issues or outstanding payments that need to be resolved first.
Following these steps will smoothly cancel a Cognism subscription, giving you confidence the service will be terminated per your expectations. If you need further help, see our guide on building a prospect list.
In the final section, we'll recap the key points you've learned for canceling your Cognism account.