DocuSign Common Mistakes: Avoid These Frequent Errors

LAST UPDATED
September 19, 2024
Jason Gong
apps
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TL;DR

Most common DocuSign mistakes involve fields, tags, and recipient roles.

By the way, we're Bardeen, we build a free AI Agent for doing repetitive tasks.

If you're using DocuSign frequently, Bardeen's AI Agent for sales can help automate your document signing process. It saves time and reduces errors, making your workflow smoother.

Avoiding common DocuSign mistakes is crucial for professionals looking to streamline their document signing processes. With 99% of beginners making these errors, mastering DocuSign best practices can set you apart from the competition. In this comprehensive guide, we'll walk you through the most frequent pitfalls and provide step-by-step solutions to help you navigate DocuSign like a pro.

From setting up templates to sending envelopes, you'll learn how to optimize your workflow and close deals faster. Plus, discover how AI agents can automate repetitive tasks and take your DocuSign game to the next level. Ready to become a DocuSign expert and leave your competitors in the dust?

Errors When Setting Up DocuSign Templates

Creating DocuSign templates requires careful planning and attention to detail to avoid common mistakes. Properly configuring fields, tags, recipient roles, and routing order is crucial for a smooth signing process. Testing templates thoroughly before using them with real documents and signers is also essential to prevent issues down the line.

1. Properly Plan Fields and Tags

Fields and tags are the building blocks of DocuSign templates. Fields are the areas where recipients input information or provide signatures, while tags are used to specify the type of field and its properties. When creating templates, it's important to carefully plan the placement and configuration of fields and tags to ensure a seamless signing experience.

For example, when creating a contract template, you'll want to make sure that all necessary fields, such as the signer's name, date, and signature, are properly placed and tagged. Failing to do so can lead to confusion and delays in the signing process.

2. Avoid Mistakes with Recipient Roles and Routing Order

Another common mistake when setting up DocuSign templates is improperly configuring recipient roles and routing order. Recipient roles determine who needs to sign the document and in what order, while routing order specifies the sequence in which the document is sent to each recipient.

Best practices include clearly defining each recipient's role and ensuring that the routing order makes sense for the specific document and signing process. For instance, if you're creating a template for a multi-party contract, you'll want to make sure that each party receives the document in the correct order and that their roles are properly assigned.

3. Thoroughly Test Templates Before Use

One of the most critical steps in setting up DocuSign templates is testing them thoroughly before using them with real documents and signers. Sending test envelopes allows you to identify and resolve any issues with fields, tags, recipient roles, and routing order before they cause problems in a live signing situation.

By taking the time to test your templates, you can avoid costly mistakes and ensure a smooth, efficient signing process for all parties involved. This is especially important for templates that will be used frequently or for high-stakes documents, such as legal contracts or financial agreements.

Properly planning fields and tags, avoiding mistakes with recipient roles and routing order, and thoroughly testing templates are crucial for setting up effective DocuSign templates.

In the next section, you'll learn about the common mistakes to avoid when sending DocuSign envelopes and how to ensure a successful signing process.

Mistakes When Sending DocuSign Envelopes

When sending DocuSign envelopes, it's crucial to pay attention to recipient authentication options, recipient actions, and carefully reviewing documents and settings before sending. Incorrectly configuring these elements can lead to access issues for signers, confusion about required actions, and delays in the signing process. Let's explore these common mistakes and how to avoid them.

1. Properly Configure Recipient Authentication

Recipient authentication options, such as access codes and phone authentication, are designed to ensure that only the intended signers can access the envelope. However, incorrectly setting these options can prevent signers from accessing the document altogether.

For example, if you set up phone authentication but provide an incorrect phone number, the signer will be unable to verify their identity and access the envelope. To avoid this, double-check the authentication information before sending the envelope.

2. Clearly Define Recipient Actions

When setting up recipients in a DocuSign envelope, you can specify whether each recipient needs to sign, receive a copy, or be allowed to edit the document. Failing to clearly define these actions can lead to confusion and delays.

For instance, if you accidentally set a recipient's action to "receives a copy" instead of "needs to sign," they may not realize that their signature is required, causing a hold-up in the process. Be sure to review recipient actions carefully before sending the envelope.

3. Review Documents and Settings Before Sending

Before hitting the send button, it's essential to carefully review the documents and envelope settings to catch any errors or omissions. This includes checking for missing or incorrect recipient information, verifying that all necessary fields are included, and ensuring that the document content is accurate.

To streamline this process, create a pre-send checklist that includes all the key elements to review. This will help you avoid overlooking critical details and ensure a smoother signing experience for all parties involved.

Need help with extra steps before sending documents? Check out ways to automate prep work and save time.

Properly configuring recipient authentication, clearly defining recipient actions, and thoroughly reviewing documents and settings are essential for avoiding common mistakes when sending DocuSign envelopes.

Thanks for sticking with us through this in-depth look at DocuSign mistakes! We hope you're finding it helpful (and maybe even a little entertaining). Now, let's wrap things up with some key takeaways.

Conclusions

Avoiding common DocuSign mistakes is crucial for ensuring a smooth and efficient signing process. In this guide, you discovered:

  • The importance of properly planning fields, tags, recipient roles, and routing order when setting up DocuSign templates
  • How to avoid issues by integrating Google Docs and thoroughly testing templates before using them with real documents and signers
  • Common pitfalls when configuring recipient authentication, actions, and reviewing documents and settings before sending envelopes

By mastering these aspects of DocuSign, you'll save time, reduce frustration, and maintain a professional image. Don't let avoidable errors derail your important agreements! Learn more about AI sales automation to streamline your processes.

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