Create a ClickUp task, when an email with a negative sentiment is received

This automation will analyze every new email's sentiment and create new ClickUp tasks with the ones that have a negative sentiment.
Bardeen no longer supports Autobooks & Playbooks. Learn more about the new Bardeen.
When email received
Trigger
Analyze sentiment
Action
Merge text
Action
Create ClickUp task
Action
Steps:

Bardeen's workflow for ClickUp ensures that your team stays on top of customer sentiment by creating tasks for emails with negative sentiment. In the fast-paced world of customer service and support, it's crucial to address concerns quickly and efficiently. This automation helps your team prioritize issues, ensuring that negative feedback is dealt with promptly to maintain high standards of service.

Here's how this workflow creates ClickUp tasks from negative sentiment emails:

  • Step 1: Receive Email - The process begins when an email is received. Bardeen uses OpenAI's sentiment analysis to evaluate the content of the email body for negative sentiment.
  • Step 2: Analyze Sentiment - Using OpenAI, the sentiment of the email's subject and body is analyzed. If the sentiment is negative, the workflow proceeds to the next step.
  • Step 3: Prepare Task Description - Bardeen constructs a descriptive message for the task by concatenating the email body with a predefined text to provide context.
  • Step 4: Specify ClickUp List - You're prompted to select a ClickUp List where the new task will be created, ensuring the task is added to the relevant project or team.
  • Step 5: Create ClickUp Task - A new task with the prepared description is created in the specified ClickUp List, enabling your team to take immediate action on the feedback.

The new Bardeen – Find leads no one else does:

With our new Bardeen version, you can easily extract data from any website and discover new leads across the web. After extracting data from a website, use Bardeen’s powerful automation tools to validate and enrich your data, run additional scrapers on linked pages, or leverage AI to qualify leads and generate content automatically. Once your data is ready, you can easily export it to CSV, Google Sheets, Airtable, or Notion for further analysis and reporting.

How Bardeen integrates with your existing system:
With Bardeen, you can easily import and export data to spreadsheets or CSV files, then push it to your favorite CRM or outreach tool — like Salesforce, HubSpot, Pipedrive, Apollo.io, or any platform that supports CSV. Most tools offer built-in import options or third-party solutions, making integration seamless and keeping your workflow uninterrupted.
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