Copy an email with a negative sentiment to Airtable, when a new email is received

Steps:

Bardeen's workflow automation allows businesses to efficiently manage their email correspondence by identifying and categorizing emails based on sentiment. This particular playbook focuses on analyzing the sentiment of each new email received and transferring those with negative sentiment into Airtable. This can be invaluable for customer support and product development teams, allowing them to quickly address potential issues and improve customer satisfaction.

Here is the step-by-step process for copying emails with negative sentiment to Airtable:

• Step 1: Email Received - Upon receiving a new email, Bardeen initiates a sentiment analysis using OpenAI to evaluate the content of the email.
• Step 2: Analyze Sentiment with OpenAI - OpenAI's powerful sentiment analysis tool examines the body of the email and determines the overall sentiment. If the sentiment is negative, the email subject line is prepared for Airtable integration.
• Step 3: Save to Airtable - Finally, emails identified with negative sentiment are saved into an Airtable base for further review or action, enabling your team to respond promptly to customer concerns.

The new Bardeen – Find leads no one else does:

With our new Bardeen version, you can easily extract data from any website and discover new leads across the web. After extracting data from a website, use Bardeen’s powerful automation tools to validate and enrich your data, run additional scrapers on linked pages, or leverage AI to qualify leads and generate content automatically. Once your data is ready, you can easily export it to CSV, Google Sheets, Airtable, or Notion for further analysis and reporting.