Basics

How to give feedback and track it with Canny

Reading time


You can request new features, report bugs, and track the status of your issues in real-time.


We need to understand what’s important to you to set priorities and build the coolest automation platform with our users. 


How to create posts

Before creating a new ticket, try searching the existing ones to avoid duplicates. Tickets with more upvotes will be prioritized, so it’s better to +1 an existing one and add a comment.


To create a new post, click on a category card and fill out the info. 



Feedback Categories

Feature Requests

Use it to request a new feature. A feature is usually something that adds additional functionality to the product.


Example: add my time-saved as a graph.


Bugs

Use it when the product doesn’t work as expected. The more information you provide here, the better. We need to understand the conditions when something failed to fix it. 


Example: A Playbook doesn’t get saved when there is a scraper action.


Improvements

Use it to make an existing product feature work better.


Example A (Functionality): Scraping more than 1k list items.

Example B (UI): Pagination button is hidden behind the appWindow


Integrations

To vote and request new integrations, use this category.


Example: Salesforce Integration


Changelog

Every version of Bardeen comes with a changelog. There, you can learn about the new features released, bug fixes, improvements, and our plans for the future.


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