Bardeen automates your repetitive tasks without code.
Install the Chrome extension for free.
Tired of manual data entry and the never-ending task of organizing product reviews? Look no further! This automation is here to help you.
It seamlessly extracts product reviews from the G2.com Product reviews page and securely stores them in Airtable. Say goodbye to scattered data and hello to a neatly organized review database.
For product managers, this means easy access to valuable customer insights, allowing them to identify trends and make data-driven decisions. Marketing teams can keep a pulse on customer sentiments, identifying strengths and areas for improvement. And customer support teams can promptly respond to feedback, ensuring a positive customer experience.
This automation handles the grunt work while you focus on understanding your customers and enhancing your products.
Let’s set it up!
The first step is to create an Airtable with all the product review information you would like to save.
Bardeen will extract information from the currently opened G2 products reviews page and get information like user name, title, like, dislike, date, job role, user link, company size, and more. It will then save all this information to the Airtable that you specify, once your setup is complete.
You will be redirected to install the browser extension when you run it for the first time. Bardeen will also prompt you to integrate Airtable.
Click the “Pin it” button at the top of this page to get this automation saved to your Playbooks.
Activate Bardeen (or hit Option + B on Mac or ALT + B on PC on your keyboard) and click on the playbook card. The setup flow will start.
You will be asked to specify an Airtable to save the information and the maximum number of reviews that you would like to extract. After you choose the database and number of reviews, you will get a prompt to map the information to the fields in Airtable.
The left side consists of all the fields Bardeen will scrape for you. On the right side, specify the fields in Airtable that you want to associate with the information on the left. If you don’t want a piece of information, leave that field empty, and it will be skipped. That’s it!
Click on “Save Input” and checkmark Airtable. You can edit Inputs later by hovering over the playbook.
Whenever you want to extract and save a list of G2.com product reviews, navigate to the product reviews page.
Activate Bardeen (or hit Option + B on Mac or ALT + B on PC on your keyboard) and run this playbook. It will extract the number of product reviews that you specified and save all the information to your Airtable.
This automation is fantastic for product managers who can leverage the extracted reviews to gain valuable insights into customer opinions and preferences. By analyzing trends, common issues, and feature requests, they can prioritize product enhancements and updates to better align with customer needs and expectations. This data-driven approach ensures the product evolves in a customer-centric manner, leading to increased customer satisfaction and loyalty.
Marketing teams can also use the automated review collection to conduct competitor analysis. By comparing the sentiment of their products against competitors, they can identify areas where they excel or need improvement. This knowledge enables them to tailor marketing strategies, highlight unique selling points, and stay ahead of the competition.
Customer support teams can streamline their feedback management process using this automation. With real-time review updates in Airtable, they can promptly address customer concerns and provide personalized responses. Tracking and categorizing reviews also allow them to identify recurring issues and implement proactive measures to enhance the overall customer experience.
You can also edit the playbook and add your next action to further customize the automation.
Find more G2 and Airtable integrations.
You can also find more about how to increase your personal productivity and automate your data sourcing and research process.
.jpeg)
.jpeg){kind=avatar}
.jpeg){kind=avatar}
.jpeg){kind=avatar}